At asokacosmetics.com, we are committed to providing our valued customers with a seamless shopping experience, which includes a clear and transparent shipping policy. We take great care in delivering your orders promptly and securely. Please take a moment to review our shipping policy below.
Shipping Zones:
We currently offer shipping services across India.
Shipping Partners:
We have collaborated with Delhivery as it is the most trusted and reliable courier partner that ensures safe and on time delivery of your orders.
Shipping Time:
Your order will be processed within 4 business days from the date of purchase. The estimated delivery time may vary depending on your location and the courier's services. You will receive an estimated delivery date during the checkout process.
Shipping Charges:
We offer FREE shipping on orders above Rs.499. For orders below this amount, a nominal shipping fee of Rs.50 will apply.
Any applicable shipping charges will be clearly indicated during the checkout process.
Tracking Your Order:
As soon as your order is dispatched, you will receive a confirmation email containing a tracking number. You can use this tracking number to monitor the status and location of your package on our website or the courier partner's portal.
Delivery Attempts:
Our courier partners will make multiple attempts to deliver your order to the provided shipping address. In case of unsuccessful delivery attempts, the courier company may leave a notification for you to reschedule or collect the package from their local office.
Address Accuracy:
It is crucial to provide accurate and complete shipping information during the order placement. Any discrepancies may lead to delays or non-delivery.
Delayed or Lost Shipments:
While we strive to ensure timely deliveries, unforeseen circumstances such as weather, natural disasters, or other issues beyond our control may cause delays. If your order is significantly delayed or lost, please contact asokacosmetics.com
Order Changes and Cancellations:
If you need to make changes to your order's shipping details or wish to cancel an order, please reach out to our customer support team as soon as possible. We will do our best to accommodate your request.
International Shipping:
Currently, we do not offer international shipping. We exclusively serve customers within India.
Thank you for choosing Asoka Cosmetics. We are dedicated to delivering quality products to your doorstep while ensuring a hassle-free shipping experience. If you have any questions or require further assistance regarding our shipping policy, please do not hesitate to contact our customer support team. Your satisfaction is our top priority.